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Tech's Most Popular CEO, and Other Things You Can Learn from Glassdoor
Kevin Maney finds: Inside Dell, CEO Micheal Dell has a 66% approval rating -- higher than Steve Ballmer's approval rating (55%) inside of Microsoft. Inside the foundering Motorola, CEO Greg Brown has a pitiful 19% approval rating, while Apple CEO Steve Jobs has an unsurprising 91% approval rating from his employees.
Last week, I wrote about the debut of Glassdoor, a company-rating site from Rich Barton, who also founded Expedia and Zillow. The idea is to provide a TripAdvisor-like place for employees to rate their own companies and management, and open the results up to anyone. (The one catch -- you have to do a rating in order to see the other ratings.)
In its first five days, Glassdoor got 40,000 reviews on 9,800 companies around the world -- and that's with the site's editors rejecting one to two out of every 10 entries because, as a spokeswoman says, "the submissions violate community guidelines (naming names, completely one-sided, compromise member's anonymity, etc) or are just plain bogus."
The companies with the most reviews so far tend to be tech companies, and of those with a significant number of reviews, you can learn some interesting things.
-- CEO approval ratings are sometimes surprising. At IBM, Sam Palmisano has the company doing better than it has in years, yet his rating is 48% -- barely about the 46% rating that Yahoo employees give CEO Jerry Yang. At the high end, Cisco's John Chambers has an 85% approval rating, and Intuit CEO Brad Smith gets a 96% rating. On the low end is Hector Ruiz at AMD at 11% and John Rittenmeyer at EDS at 16%.
-- Among tech companies with 40 or more reviews, the most satisfied employees work for VMware, Google, Intuit and Adobe. The least satisfied work for H-P and AMD.
-- The most reviews so far from non-tech companies are, interestingly, all for consulting and financial services companies. And those employees tend to rate their CEOs pretty highty. Accenture's Bill Green gets a 67% rating; Deloitte's Jim Quigley gets 76%, and PriceWaterhouseCoopers' Sam DiPiazza gets 61%.
I think Glassdoor is going to be an interesting tool for looking into companies. And I haven't even dug into the written reviews yet!
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