Recent Blog Posts
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Mapping Company Raises Millions
Nov 20 20094:09 pm EDT -
Facebook Valuations Are All Over the Map
Nov 20 200911:30 am EDT -
The Future of Tech, 2010 Edition
Nov 20 20099:13 am EDT -
Automatic Pancake-Making Machine Attracts $2 Million in Capital
Nov 19 20094:53 pm EDT -
Apple Talk of Microsoft's Annual Meeting
Nov 19 20091:27 pm EDT -
There Is Still Hope for the News Business
Nov 19 200911:50 am EDT -
The Google Phone May Be Near
Nov 18 20094:10 pm EDT -
Amazon Grocery Service Goes Mobile with iPhone
Nov 18 20099:13 am EDT -
How Microsoft Blew It in Mobile
Nov 17 20093:55 pm EDT -
Ten Reasons Why Startups Fail
Nov 17 20092:18 pm EDT
Links
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- paidContent
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Why Can't AOL Be Fixed?
AOL seems to be in some kind of a no-win spiral. It is the one-time superstar of online access, but in the 2000s has become the silly old-timer to spunky relative newcomers like Google and Yahoo. AOL has tried changing CEOs, changing strategies. It has actually done a lot of interesting things -- its phone service and In2TV, for instance -- yet rarely seems to get much credit.
Today, the University of Michigan released data from its American Consumer Satisfaction Index. Google and Yahoo are about even, getting scores of 78 and 79, respectively. Way down the list -- barely above government agencies such as the IRS -- sits AOL, with a score of 67.
It's not as if old Web properties can't be turned around. The survey also shows that Ask.com -- the one-time Ask Jeeves -- rose nearly 6% in the ratings to 75 points.
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