Recent Blog Posts
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A Big Fat Geek Survey
May 25 20123:56 pm EDT -
Phasing Out Instagram
May 25 20122:27 pm EDT -
UberConference Is Victorious!
May 24 20121:49 pm EDT -
Ark Floats, Olive Branch Unseen
May 21 20126:30 pm EDT -
Teach the Internet to Forget
May 21 20124:39 pm EDT -
Microsoft Patent Begs the Question:
Who Needs Developers?
May 17 20123:30 pm EDT -
Mozilla's Monitor-Me-Not
May 17 201211:38 am EDT -
Google's Brain Gets Humanized
May 16 20125:30 pm EDT -
Pandora Demographics Aim Wedding Proposal
May 16 201212:19 pm EDT -
New York Techies Get Mappy Way to Job Hunt
May 15 20122:50 pm EDT
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Why Can't AOL Be Fixed?
AOL seems to be in some kind of a no-win spiral. It is the one-time superstar of online access, but in the 2000s has become the silly old-timer to spunky relative newcomers like Google and Yahoo. AOL has tried changing CEOs, changing strategies. It has actually done a lot of interesting things -- its phone service and In2TV, for instance -- yet rarely seems to get much credit.
Today, the University of Michigan released data from its American Consumer Satisfaction Index. Google and Yahoo are about even, getting scores of 78 and 79, respectively. Way down the list -- barely above government agencies such as the IRS -- sits AOL, with a score of 67.
It's not as if old Web properties can't be turned around. The survey also shows that Ask.com -- the one-time Ask Jeeves -- rose nearly 6% in the ratings to 75 points.
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