Yesterday, going on the strength of a WSJ op-ed, I wondered whether Vikram Pandit was actually a robot. Turns out that yes, he is. Bess Levin has an email he's sent out to every single Citi employee:

You may have heard me say that to transform Citi and to excel we'll need to have the right Strategy, Structure, and Talent. We have these. Now it's time to address our fourth and most important element -- our Culture.

The really scary thing is that Pandit is clearly such an autocrat that absolutely no one in his office felt comfortable telling him, before this was sent out, how utterly vapid it sounds, and that hundreds of thousands of employees would be spit-taking coffee all over their keyboards this morning.