Recent Blog Posts
-
When Call-Center Scripts Go Bad
May 25 20128:38 am EDT -
Zynga on the Defense
May 24 20123:02 pm EDT -
Facebook Fallout Includes PR Fail
May 24 20129:25 am EDT -
Space Drama to Be Continued
May 21 20129:42 am EDT -
What Made Groupon Go Pop?
May 18 20129:34 am EDT -
Study Finds Millennials are Underbanked
May 17 201212:35 pm EDT -
Mad Men Not Impressed With Facebook IPO
May 17 201210:13 am EDT -
Pricing Experiment in Progress
May 16 201211:02 am EDT -
Did I Tweet That Out Loud?
May 15 20129:44 am EDT -
Revenge of the Liberal Arts Major
May 14 20122:58 pm EDT
Black Friday Ended Up Being Kind of Gray
Many opened at midnight, some at 4 and 5 a.m., but was all the effort worth it for retailers on Black Friday 2009? Maybe. Bricks-and-mortar stores saw only a slight increase of 0.5 percent, spending $10.66 billion this year versus $10.606 billion last year, according to shopper tracking firm ShopperTrak, in Chicago.
And they're not done buying yet. Cyber Monday will be the next indicator—and it could be more important and valuable than Black Friday, as many of those who went browsing over the Thanksgiving weekend are expected to place online orders for products today.
“Retailers rose to the challenge of enticing shoppers on Black Friday in a tough economy this year. They advertised a number of different incentives prior to Thanksgiving weekend, including aggressive pricing, free shipping and free accessories with a purchase,” said Laura Conrad, president of Los Angeles-California based, PriceGrabber.com. “These significant category increases show how these extra incentives captured the attention of our savvy shoppers.”
The most popular gifts included Wii consoles, the Apple iPod touch, GPS systems from nuvi and digital cameras. Electronics sellers offered discounts ranging from 12 percent to 50 percent for select items.
It was online stores that really saw a boost in their bottom line, says market research firm Coremetrics. Apparel retailers led the way, posting the healthiest dollar spent up-tick with a rise of 28.6 percent in sales over last year. Overall, the sector saw a 35 percent average dollar increase with consumers buying 18.3 percent more items.
Department stores attracted 151.7 percent more shoppers to their sites than they did last year, but consumers spent an average of 7.2 percent less money, suggesting that they are waiting for deeper discounts to hit before December 25th.
And jewelers also surprised, showing a 25 percent increase—a boost that was not visible in traditional stores. “Jewelry is a huge gift for Christmas, but we usually see the big rush come not on Black Friday, but two weeks before Christmas.” says Ruben Ghatan, owner of The Goldsmith at Chestnut Hill, right outside Boston. “Black Friday shoppers are looking for bargains, and that, for the most part, is not something you find in precious stones and gold."
Romy Ribitzky is an associate editor at Portfolio.com.
Comments
If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.





