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Oops
A surge in pre-holiday listings was blamed for troubles with eBay Inc.'s search system for much of the weekend.
The problem began Saturday morning when shoppers began noticing that they couldn't find items for sale using eBay's search in the U.S. and some overseas marketplaces.
The company reported the problem at 11:17 a.m. on Saturday in a note on its site, but eBay reported full service was restored by Sunday afternoon.
The company said that it saw a 33 percent increase in live listings, compared to last year, which triggered its weekend problems.
eBay further said full credits for all affected items will be issued for this title-search outage, according to its outage policy, referring users to its page here.
President Lorrie Norrington issued an apology, saying, "We know this is a really busy time for sellers ramping up for the holiday season. We’re sorry that this technical issue occurred, causing search to return limited or no results throughout the day Saturday, and we regret any potential impact to your business."
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