Recent Blog Posts
-
When Call-Center Scripts Go Bad
May 25 20128:38 am EDT -
Zynga on the Defense
May 24 20123:02 pm EDT -
Facebook Fallout Includes PR Fail
May 24 20129:25 am EDT -
Space Drama to Be Continued
May 21 20129:42 am EDT -
What Made Groupon Go Pop?
May 18 20129:34 am EDT -
Study Finds Millennials are Underbanked
May 17 201212:35 pm EDT -
Mad Men Not Impressed With Facebook IPO
May 17 201210:13 am EDT -
Pricing Experiment in Progress
May 16 201211:02 am EDT -
Did I Tweet That Out Loud?
May 15 20129:44 am EDT -
Revenge of the Liberal Arts Major
May 14 20122:58 pm EDT
Live-Blogging the Starbucks Annual Meeting: Introducing the Mastrena
Schultz moves on to check the box in terms of financial results - he goes through the nitty gritty of 2007 results, but the crowd is happy when he moves on to
"Transformation Objective & Initiative Number 1." It's about espresso machines.
For this, Schultz brings Anne-Marie on stage, a 17-year Starbucks employee.
Anne-Marie explains Starbucks' transition over the years from manual machines (the ones she during her part time college gig as a Starbucks barista, natch), to the semi-automatic machines Starbucks uses now.
Starbucks currently uses a machine called the Verisimo (which has just been upgraded with a new flavor kit, by the way). But Anne-Marie is here to introduce the new wave in espresso preparation: the Mastrena.
Anne-Marie, former barista that she is, takes the wheel of a Mastrena that's been set up on a makeshift coffee bar on stage, and talks the audience through the specific advantages:
-the shorter machine means that you will now be able to look your barista in the eye
-it creates denser, creamier foam
-a digital timer allows the barista to manage the quality of every single shot of espresso
-and the biggest change - coffee is ground fresh for every shot .
The Mastrena will be in 75 percent of Starbucks stores by the end of 2010.
by Liz Gunnison
Comments
If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.





