Recent Blog Posts
-
When Call-Center Scripts Go Bad
May 25 20128:38 am EDT -
Zynga on the Defense
May 24 20123:02 pm EDT -
Facebook Fallout Includes PR Fail
May 24 20129:25 am EDT -
Space Drama to Be Continued
May 21 20129:42 am EDT -
What Made Groupon Go Pop?
May 18 20129:34 am EDT -
Study Finds Millennials are Underbanked
May 17 201212:35 pm EDT -
Mad Men Not Impressed With Facebook IPO
May 17 201210:13 am EDT -
Pricing Experiment in Progress
May 16 201211:02 am EDT -
Did I Tweet That Out Loud?
May 15 20129:44 am EDT -
Revenge of the Liberal Arts Major
May 14 20122:58 pm EDT
Code Black: Portable Email Network Crashes Again
Research in Motion, maker of the ubiquitous BlackBerry handheld device, reported a "critical severity" outage in its email service on Monday.
"This is an emergency notification regarding the current BlackBerry Infrastructure outage," R.I.M. support account manager Bryan Simpson said in an e-mail to Reuters.
This is not the first time the company has had a major BlackBerry service crash. In April 2007, BlackBerry email service across North America failed, leaving thousands of users unable to send and receive emails.
Monday's outage appeared to be much worse. Reporting on CNBC, Silicon Valley bureau chief Jim Goldman said 12 million BlackBerry devices were affected.
At the time of last year's crash, BlackBerry boss Jim Balsillie said that such outages were "very rare" and pledged that the company would prevent such a service failure from happening again.
Unfortunately for Balsillie and R.I.M., the company appears to have been unable to do so.
Users reported BlackBerry service failing at about 3 p.m. EST.
AT&T told the business news channel that the disruption, which it first learned about at 3:30 p.m. Eastern Standard Time, affected all wireless carriers.
by Sam Gustin
Comments
If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.
