Barbara J. Desoer

Overview

Barbara J. Desoer, 55, is Chief Technology & Operations Officer for Bank of America. She reports to Chief Executive Officer Ken Lewis and is a member of the corporation"s Management Operating Committee. Desoer leads strategy development and execution for the bank"s global technology platforms and operations capabilities, including management of chief information officers aligned to Bank of America"s core businesses. She also oversees Corporate Workplace, Service and Fulfillment Operations, Information Protection and Business Continuity, Quality & Productivity and Enterprise Transition activities. Desoer also leads the company"s industry-leading payments strategy, which accounts for over a quarter of all payment transactions in the United States.Desoer previously served as Consumer Products Executive for Bank of America, with responsibilities for Card Services, Consumer Deposit Products, Consumer Real Estate and Insurance businesses, as well as the Consumer Risk Operations Group. Desoer joined the bank in 1977. She held leadership roles in Commercial Lending, Credit Administration and Retail Banking before being named group executive vice president with responsibilities for the California Retail Banking Group in 1996. In 1998 she was promoted to president of Northern California banking. Desoer was Marketing executive from 1999 to 2001, when she was named Consumer Products Executive. She was named Chief Technology & Operations Officer in 2005. Desoer received a bachelor"s degree in mathematics from Mount Holyoke College and a master"s degree in business administration from the University of California at Berkeley. In 2007, Desoer was recognized by US Banker, ranking third in their annual ranking of the "25 Most Powerful Women in Banking," and as the "2007 Business Leader of the Year" by the Haas School of Business at the University of California at Berkeley. She serves on the Board of Trustees at Mount Holyoke College, the Advisory Council of the Haas School of Business at the University of California at Berkeley, the Board of Directors of Novant Healthcare and the Board of Trustees of the Providence Day School in Charlotte. On May 28, 2008, Bank of America Corporation announced a new consumer banking management structure, effective on or after July 1, 2008. Barbara Desoer, who has been Chief Technology and Operations Officer and a direct report to Mr. Lewis, will become President of the consumer real estate operations.