Solutions Include First "Paperless" International Shipping Option; Help Streamline Customs and Returns

ATLANTA, Jun 18, 2008 (BUSINESS WIRE) -- As U.S. businesses face challenges associated with a sluggish
domestic economy, many are looking to markets overseas. Two
technology-enabled services from UPS (NYSE:UPS) are making it easier
than ever for businesses large and small to expand beyond U.S. shores
-- and helping them go green while they're at it.

Introduced in January, the industry-first solutions -- UPS
Paperless(SM) Invoice and international UPS Returns(R) -- now are
available within the UPS Shipping Tool, an application program
interface (API) that enables customers to integrate them into their
own web sites and enterprise applications. They're already helping
thousands of UPS customers manage shipments to 98 countries and
territories around the world via UPS shipping systems like UPS
WorldShip(R), UPS CampusShip(TM) and UPS Internet Shipping.

"It's more important than ever for small- and medium-sized
companies to look at global markets and to leverage technology to act
'big,' even as they retain the flexibility of a smaller company," said
Jordan Colletta, UPS vice president of customer technology marketing.
"With the spotlight on operational costs, these UPS services allow
businesses of all sizes to overcome some of the complications of
operating internationally in a cost-effective manner."

UPS Paperless Invoice

UPS Paperless Invoice, the only solution of its kind offered by
transportation carriers today, saves time, money and trees. Since its
introduction in January, customers with shipments originating in more
than 30 countries have processed hundreds of thousands of "go
paperless" shipments.

The free-of-charge solution enables customers to increase
efficiency by integrating order processing, shipment preparation and
commercial invoice data. It then transmits that data to customs
offices across the globe electronically, eliminating the need for
error-prone or incomplete paper documentation that is the main reason
international shipments are delayed.

Because information is stored electronically, customers greatly
reduce their chance of making manual errors filling out Customs
documentation, and the tech-enabled service prevents them from
submitting incomplete paperwork that could result in a shipment being
held for clearance.

Paperless Invoice simplifies international shipping for UPS
customers like hip consulting group, a Denver-based event management
company, and PBD Worldwide Fulfillment Services of Alpharetta, Ga.

"Using UPS Paperless Invoice has saved us a lot of time and
resources, especially with the amount of international business we
do," said Becky Furstenberg, hip consulting group office manager.
"It's nice to know that I don't have to worry about that piece of the
puzzle anymore and as a company trying to 'go green,' it's a bonus not
having to waste so much paper." Hip estimates it saves a ream of paper
on a monthly basis as a result of UPS Paperless Invoice.

Steve Hochradel, assistant vice president of distribution at PBD
Worldwide Fulfillment Services, described the old system of keying in
information, printing three copies of the commercial invoice and
stuffing them in a clear plastic pouch as "manual and tedious."

"What was taking 20 seconds is now less than five with UPS
Paperless Invoice," Hochradel said. "When you look at a peak volume of
more than 3,000 international shipments per day, and saving 15 seconds
on each, that's a lot of time and a lot of money. That frees up a
couple of people."

In addition, eliminating multiple printed copies saves PBD about
two pallets of copy paper per year and about 150 toner cartridges.
"That adds up to several thousand dollars, a bunch of trees and
eliminates concerns over disposal of toner cartridges," Hochradel
added.

UPS Returns

Many companies hesitate to sell globally over the Internet because
of the difficulty of facilitating a return if a customer is not
satisfied.

Another first-to-market solution, UPS Returns allows customers to
efficiently return purchased items from 98 countries or territories
around the globe. Now, business and residential customers can receive
the international return label and commercial invoice via e-mail,
local post or from the UPS driver picking up the return package.

UPS Returns is easily accessed via UPS shipping systems like UPS
WorldShip or UPS Internet Shipping and also can be integrated into a
company's systems or Web site.

"Before UPS Returns, many of our international returns, especially
from residential customers, would end up abandoned," said PBD's
Hochradel. "Depending on the value of the shipment, sometimes the time
and labor, plus the cost of the freight, just wasn't worth it."

California-based MicroDental is beginning to expand its business
to Europe and Asia and UPS Returns is making it much easier for
overseas dentists to send back patient impressions, said Production
Support Manager Alan Bayles. He said one English dentist was having
trouble returning items using another shipper, but has experienced no
problems since MicroDental began using UPS Returns and now has
increased his shipments from one or two per month to five to 10 per
month.

"It's been a great thing for him and it's helping our business,"
Bayles said.

UPS Paperless Invoice is provided to customers at no additional
charge while rates for UPS Returns vary depending upon the shipment.
Fees for international UPS Returns include transportation, a shipping
label and applicable duties and taxes. For more information, please
visit www.pressroom.ups.com/globalsolutions.

UPS (NYSE: UPS) is the world's largest package delivery company
and a global leader in supply chain and freight services. With more
than a century of experience in transportation and logistics, UPS is a
leading global trade expert equipped with a broad portfolio of
solutions. Headquartered in Atlanta, Ga., UPS serves more than 200
countries and territories worldwide. The company can be found on the
Web at UPS.com. To get UPS news direct, visit pressroom.ups.com/RSS.

SOURCE: UPS

UPS
Donna Barrett, 404-828-4763

Copyright Business Wire 2008