ROUND ROCK, Texas, Jun 30, 2008 (BUSINESS WIRE) -- Dell Inc. (NASDAQ: DELL):

-- New Study Reveals Up To 12,000 Laptop Computers Lost Weekly
and up to 600,000 lost annually in U.S. Airports(1)

-- 53 Percent of Surveyed Mobile Professionals Carry Confidential
Company Information, 65% of Those Who Carry It Don't Take
Steps to Protect It(1)

Dell today introduced Dell ProSupport Mobility Services, a suite
of modular asset and data protection services to help companies
protect laptop computers and company information, especially when the
computers are lost - a growing problem for a mobile workforce.

IDC projects nearly 54 million units of business laptops will be
purchased for employees and shipped in 2008.(2) New research reveals
that hundreds of thousands of these laptops will be lost or left
behind at airports, and 65-69 percent of them will go unclaimed.(1)

For many companies, the loss of valuable information contained on
the systems may be of even greater concern as the research indicates
that approximately 53 percent of surveyed mobile professionals carry
confidential company information and 65 percent of those who do, don't
take steps to protect it.(1) This data can include customer and
consumer information, confidential business information and
intellectual property such as software code and product renderings.

The research, conducted by the Ponemon Institute and sponsored by
Dell, shows that up to 12,000 laptops are lost in U.S. airports each
week. Highlights and a complete copy of the research may be found at
http://www.dell.com/getprotectedandconnected.

"It's staggering to learn that up to 600,000 laptops are lost in
U.S. airports annually, many containing sensitive information that
companies must account for," said Larry Ponemon, chairman and founder
of the Ponemon Institute. "IT departments must re-evaluate the steps
they're taking to protect mobile professionals, the laptops they carry
and company data stored on mobile devices."

To help companies keep mobile workers and assets protected and
connected, Dell is expanding its ProSupport portfolio by introducing
new asset and data protection services for ProSupport for IT and
ProSupport for End-Users service models. These include:

-- Laptop Tracking and Recovery - helps companies more accurately
track and recover lost or stolen laptops.

-- Remote Data Delete - enables customers to remotely delete
sensitive company data if a laptop is lost or stolen.

-- Hard Drive Data Recovery - Retrieves information from a failed
or damaged hard drive.

-- Certified Data Destruction - Destroys notebook data in a
secure manner, providing certification of destruction, and
disposing of the customer's hard drive in an environmentally
responsible manner.

-- CompleteCare Accidental Damage Service(a) - covers repair and
replacement costs associated with most accidental damages to
laptops caused by spills, drops and surges.

-- Extended Battery Service - expands battery warranties that
include the option to replace a battery in the second to third
year of system ownership.

"Laptops will soon become more prevalent than desktops in
business," said Steve Schuckenbrock, president, Dell Global Services
and CIO. "Dell is providing services and system features now to keep
companies, their mobile professionals and the company information they
carry 'Protected and Connected' at all times."

"Dell is continuing to listen to their customers and is
introducing services aimed at addressing their needs," said Matt
Healey, Research Manager, IDC Software and Hardware Support Services.
"Dell ProSupport Mobility Services provides an added layer of
protection for the busy and fast-moving mobile workforce of today's
economy. Adding this layer of protection can help these employees
become more productive and face the challenges of business today."

The Dell ProSupport portfolio, initially introduced in February
2008, is a configurable suite of services that lets customers choose
the support offerings that meet their unique needs. Customers can
choose recommended solutions based on service model, technology being
used, desired service level, or other proactive selections. With the
right options, customers can reduce technical incidents by as much as
37 percent(3) and critical downtime by as much as 48 percent(4).

In addition to Dell ProSupport Mobility Services, Dell commercial
laptop systems are available with advanced security features such as
full disk encryption hard drives, TPM security chips, additional user
and hardware authentication tools and antivirus software. Integrated
smart cards and fingerprint readers are also available for companies
that want an extra measure of external notebook security. Mobility
Services combined with Dell ProSupport services better equip
businesses to handle the mobility and data security challenges of
today's workforce.

Dell ProSupport Mobility Services are available to customers in
the U.S. and Canada through Dell sales representatives or through Dell
Registered Channel Partners. Mobility services will be available in
Latin America, Europe and Asia in July and August. To learn more about
Dell ProSupport Mobility Services, visit
http://www.dell.com/prosupport.

For more information about mobile protection and data security
including helpful tips for protecting mobile data, visit
http://www.dell.com/getprotectedandconnected.

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers
innovative technology and services they trust and value. Uniquely
enabled by its direct business model, Dell is a leading global systems
and services company and No. 34 on the Fortune 500. For more
information, visit www.dell.com, or to communicate directly with Dell
via a variety of online channels, go to www.dell.com/conversations. To
get Dell news direct, visit www.dell.com/RSS.

Note to Editors:

Laptop Lost & Found data is available for top U.S. airports.

(1) Source: Ponemon Institute Airport Insecurity: The Case of Lost
Laptops, sponsored by Dell, June 2008

(2) Source: IDC Worldwide Quarterly PC Tracker, June 2008

(a) CompleteCare service excludes theft, loss and damage due to
fire, flood or other acts of nature, or intentional damage. Customer
may be required to return unit to Dell. For complete details visit
www.dell.com/servicedescriptions

(3) Based on an August 2007 internal study of Dell customers
upgrading to Platinum Plus Enterprise Support.

(4) Based on an August 2007 internal study of Severity 1
resolution time for Dell customers upgrading to Platinum Plus
Enterprise Support. Select features of Platinum Plus are now available
in the Dell ProSupport Mission Critical Option.

Dell is a trademark of Dell Inc.

Dell disclaims any proprietary interest in the marks and names of
others.

SOURCE: Dell Inc.

Dell, Round Rock
Media Contacts:
Cathie Hargett, 512-725-0023
cathie_hargett@dell.com
or
Adam Schaeffer, 512-691-0348
adam.schaeffer@davincistart.com
or
Investor Relations Contacts:
Lynn Tyson, 512-723-1130
lynn_tyson@dell.com
or
Robert Williams, 512-728-7570
robert_williams@dell.com

Copyright Business Wire 2008