BizJournals Portfolio

What Your Sarcastic Employee Isn’t Telling You

Sarcasm certainly has its place in contemporary culture. But does it belong in the workplace? Here's how to deal with a staffer who engages in thinly veiled meanness.

Keep Your Best People From Being Stolen: Here’s How Keep Your Best People From Being Stolen: Here’s How

Executives face a challenge to keep top workers who more and more seek new opportunities. Losing a valued employee is costly, but there are strategies beyond salary alone to keep the workforce contented.  Read More

Strategy for Innovation: Pay Key Employees Well

How important is the role of compensation as a motivating force behind innovation? A look at the software industry reveals that what Silicon Valley has always suspected—that the most successful companies get their competitive edge by paying their star employees more than the competition to fuel innovation. Read More

There’s always someone in the office who is the class clown—the person who gets everyone’s spirits up by jokingly putting one person down. Sarcastically, of course. So it’s not really mean behavior then, right? However, new research reveals that sarcasm is merely thinly veiled meanness, a way of covering contempt or hate because the person making the pun believes their words are less hurtful than their victim thinks.

Sarcasm is not only hurtful, it is also the least genuine mode of communication. Moderate the sarcastic team member in your office by discovering the true reason for the constant comments—even if that person is you. Sarcasm is usually sourced from:

  1. Insecurity. Whenever someone adopts a sarcastic tone, try to gauge if they’re feeling insecure about something. For some, using sarcasm or teasing is a way of avoiding confrontation because they are afraid of asking for what they want. If a mother says to her son, “You look like a mountain man with that beard. Your Grandma will barely recognize you,” is there a request hidden somewhere in there?
  2. Latent Anger. Sarcasm can also be a passive-aggressive way to assert dominance. Someone who is both upset and afraid to discuss the reason for their anger will often use sarcasm as a disguised barb. A wife might say to her husband who forgot to take out the trash, “You’d think we’re living like lazy trash beetles with the way this kitchen looks!”
  3. Social Awkwardness. When people aren’t good at reading those around them or aren’t sure how to carry on a conversation, they will often employ sarcasm and hope it sounds playful or affectionate. This is just another kind of insecurity, but you will often hear loners at parties or networking events use sarcasm as an attempt to lighten the mood or bond. Unfortunately, it tends to have the opposite effect—those who are teased tend to rate sarcastic incidents as malicious and annoying. Mentioning a comment like, “This buffet spread is pretty weak, guess it mirrors this company’s portfolio, huh?” may not be the best way to stand out at a networking event.

What can you do if you have someone sarcastic in your work environment? If you’re OK with being direct, send them a link to this article or post it on Facebook and see if they get the loud hint.

Otherwise, try a “genuine approach” by taking everything they say as a genuine comment without the sarcastic tone. For example, when someone recently said to me with sarcasm, “I can barely recognize you with all of that makeup on!” I responded with genuine concern: “Oh, wow, really? Do you think people have trouble realizing that it’s me?”

She quickly became flustered and said something along the lines of, “Well it’s not that I couldn’t recognize you…I mean, it was…well…oh, never mind.” After a few rounds of banter in which I repeatedly applied the “genuine approach,” we eventually started to have a real conversation and make meaningful comments—which we received warmly and with encouragement.

Though lighthearted sarcasm can be fun, a workplace should encourage genuine communication. Do you have a coworker who is trying to cover something up with sarcasm?


The author is a member of The Young Entrepreneur Council, an invite-only nonprofit organization comprised of the country’s most promising young entrepreneurs. The YEC promotes entrepreneurship as a solution to youth unemployment and underemployment and provides its members with access to tools, mentorship, and resources that support each stage of a business’s development and growth.


Vanessa Van Petten specializes in social and emotional intelligence research and development. The focus of her company is to research youth behavior and help adults keep up with young adults. She is the author of the book Science of People.

Comments

If you are commenting using a Facebook account, your profile information may be displayed with your comment depending on your privacy settings. By leaving the 'Post to Facebook' box selected, your comment will be published to your Facebook profile in addition to the space below.

Connect With Portfolio.com

Come on, like us—you know you want to.

Follow us and if you're an innovative entrepreneur, we'll return the favor.

Today's top stories, conversation starters, and the back nine business bites.

spotlight on

People & Ideas

Whisky To-Go-Go

Now there's a company that let's you taste your knowledge of fine blended Scotches by mixing a whisky of your own. Read More