Fat Profits
Go for Bloat
Face-to-Face With the Monster Thickburger
Some other major fast-food chains have been heading down the same path as Hardee's. Six weeks after Hardee's Country Breakfast Burrito appeared, McDonald's countered with the 610-calorie McSkillet Burrito, featuring egg, sausage, potatoes, and American and Monterey Jack cheeses. In the past four years, Burger King and McDonald's have introduced Angus burgers, and Burger King went for sheer excess with its colossal Meatnormous omelet and BK Stackers (multiple patties in one bun). Burger King began offering stackers in 2006 because "we went out and talked to superfans, and they told us a menu gap we had was a really indulgent meat-and-cheese burger," says John Schaufelberger, head of global product innovation. Since then, Burger King's share price has nearly doubled. A spokeswoman for McDonald's said it is testing the Angus burger in response to customer wishes. McDonald's has otherwise lagged in the big-burger arms race but has dramatically boosted its share price in the past five years via a multipronged approach involving everything from premium coffee and better service to an expanded menu and the ubiquitous I'm Lovin' It marketing campaign.
Last summer, Wendy's introduced the Baconator—two hamburger patties, two slices of American cheese, and no fewer than six strips of bacon. Wendy's spokesman Denny Lynch says research shows that customers had an unslakable yearning for more bacon. "Well, if they like two strips of bacon, would they like three? And if they like three, how about six? And that's where the Baconator came from," he says, adding, "there is a trend toward large, indulgent hamburgers." Wendy's (which now also serves stacker-style burgers) reinforced that trend in November, when it announced it would be creating a Philly Style Hoagie Burger—two patties covered with salami, ham, and creamy Italian dressing. And both Burger King and Wendy's have run quirky, somewhat absurdist ads tailored specifically for the young, hungry, male sensibility, though their spots aren't nearly as provocative as CKE's. In 2006, for instance, Burger King launched its I Am Man campaign, in which fed-up men who marched down the street decrying "chick food" opted for Burger King's Texas Double Whopper.
Newton, Mississippi, is a place of churches, farmland, and small, low-slung, porch-heavy houses. But the highway on the outskirts of town is strewn with the sorts of chain restaurants that have contributed to Mississippi's standing as the fattest state in the nation. A whopping 30.6 percent of its residents are obese, according to the nonprofit group Trust for America's Health.
Vying for the attention of passersby are a McDonald's, a Sonic, a K.F.C., a Taco Bell, and, in the shadow of a Wal-Mart Supercenter poised atop a grassy incline, a Hardee's.
This is prime Hardee's country. According to CKE's internal market numbers, two-thirds of Hardee's locations are in small towns, mostly in the Southeast and Midwest. Blue-collar white males are well represented in Hardee's customer base, and one-third of all its customers fall within the coveted 18- to 34-year-old demographic. More than 70 percent of Thickburgers are bought by men. Carl's Jr.'s patrons also skew male, though they're more moneyed; 29 percent make more than $75,000 a year.
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