BizJournals Portfolio

If You Can't Beat Them

Microsoft is gaining traction with social networks by partnering rather than competing.

Social Good Social Good

Twitter, Facebook, MySpace, and blogging are helping nonprofits get the word out about their causes in ways they never could before. Read More

Life Connect Life Connect

When the San Antonio Blood and Tissue Center needed blood to send to shooting victims after the Fort Hood attack, they Twittered, Facebooked, and MySpaced. Read More

Cause Charity Cause Charity

Through causes on Facebook and TwitCause on Twitter, companies find they can raise much-needed funding to help make a difference in their communities and beyond. Read More
1 of 2 NEXT

After watching the rise of YouTube, Microsoft launched its own Soapbox video site. After seeing Craigslist pull in huge amounts of traffic, the Redmond company launched its own online classifieds, Windows Live Expo.

And now, with social networks grabbing the attention of the online world, Microsoft is doing something extraordinary: It’s not really competing at all.

Rather than developing a direct rival to Twitter, Facebook, or LinkedIn, Microsoft is working with those services to incorporate their features into its own products.

Analysts say the company’s newfound pragmatism reflects the struggles of such services as Windows Live Expo and Soapbox—both of which have since been abandoned—and its focus on challenging Google in the search market.

But it also reflects a growing sentiment in the tech industry that the big social networks have achieved a critical mass that makes them practically untouchable. That affects the strategies not just of Microsoft Corp., but also of technology giant Amazon.com and countless tech startups.

Tech financiers in 2010 should avoid giving money to “anyone trying to build his own social network,” said Glenn Kelman, the CEO of Seattle-based online real estate company Redfin, during a recent Washington Technology Association panel looking ahead to the coming year. “I think you should use the existing networks that are out there.”

Microsoft offers some social-networking features as part of its Windows Live service, but it has been working openly with all three of the major outside services—Twitter, Facebook, and LinkedIn—rather than competing directly against them.

The company on November 18 announced plans for a new feature in Outlook that will let social-networking sites incorporate features from their services into the widely used email program. Business-oriented social network LinkedIn said it would be the first outside service to take advantage of the feature, letting people follow and send messages to their LinkedIn contacts through the Outlook interface.

A new overhaul of Microsoft’s MSN.com portal will let users incorporate their personalized Facebook and Twitter feeds into the MSN homepage. In October, Microsoft reached deals to incorporate data from Facebook and Twitter into results from its Bing search engine. Microsoft also has a minority ownership stake in Facebook and an advertising partnership with the site.

blog comments powered by Disqus
 
Great Global Business Adventure

To win in the global race, don't get distracted by competitive noise and focus on your clients.

David Duncan sees signs of sales rebounding at his candlemaking firm Paddywax.

If you’re in cleantech, you’re a global business, even if you’re local.

spotlight on

Football Fever

Gridiron Green

Who is more valuable, a star quarterback who makes $14 million a year or a player on the bench who pulls in a fraction that amount? In the NFL, a big paycheck doesn't necessarily mean big performance. Read More