Power Hungry
Wish You Were Here (With Your Wallet)
Hostile Hot Spots
“The American Experience” wasn’t cutting it.
Washington D.C.’s tourism tagline was ginned up in 1998, but less than a decade later felt stale and flat—especially compared with the sexy campaigns other U.S. cities had launched in the intervening years. So in 2006, local tourism boosters kicked off the search for a new slogan. They started with focus groups and an online survey, asking residents and travelers what they thought of the city. Not surprisingly, the museums came up. And history. But also: power.
After a few months of research, three different concepts were fleshed out into ads and tested on consumers. There was “Secret’s Out,” featuring a younger couple in a club—too dark. In “Powerful Moments,” an emotional tearjerker: A mother and child are moved by the Lincoln Memorial. Ads for “Power Play” used bright colors and images of city monuments.
Officials just couldn’t get past the city’s image as a magnet for the power hungry, so they decided to embrace it. The result, revealed this morning: “Create your own power trip.”
“It plays to the core of who we are,” says Rebecca Pawlowski, communications director at at Destination D.C., formerly the Convention and Tourism Corporation.
For years cities didn’t pay much attention to marketing, focusing instead on things like building convention centers, says Bill Siegel, chairman of advertising research firm Longwoods International and a consultant on D.C.’s campaign. Branding was left to states or regions: Think “Pennsylvania is for Lovers” and “California: Find Yourself Here.” Though “I Love New York” is often associated with the city, the pitch comes from Albany, not Manhattan.
Destination D.C. undertook the new effort because the city was on the verge of losing travel money. Tourism is the capital’s largest private employer, and brings in $564 million in tax dollars annually. But despite a new baseball stadium, the opening of attractions such as Madame Tussauds and the Newseum, and a fresh abundance of hotel rooms, forecasters expected the number of visitors to hold steady at 15 million or even decline during the next few years. That came as weak housing prices, gloomy economic news, and high gas prices began eating away both at city tax bases and consumer appetites for leisure travel. On a positive note, it was also just as the presidential campaigns were getting hot.
Meanwhile, other cities have kicked up their spending. Last year Orlando launched a $68 million ad campaign—a 240 percent increase over the year before. New York boosted its marketing budget by a third, to $45 million. Las Vegas just announced it was spending another $30 million on its new “Experience Vegas” ads, bringing its annual total to $83 million.
Without state coffers to raid, Washington D.C. has only a fraction of the budget. It is spending about $3 million on the whole process, betting on the conventional wisdom that tourism can generate quick returns for locales—nine dollars in tax revenues for every ad dollar, by some measures.






