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A More Optimistic Bunch

Small-business owners are regaining their optimism. After a spring spent in the dumps, now a majority expect business prospects to improve over the next 12 months, even though they’re not as high on the economy as a whole.

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Kelley Green has seen it happen.

She runs a bookkeeping and payroll service in St. Louis, Financial Housekeepers, and in March, business was bad. It was so bad that she branched out into working with individuals—especially senior citizens—on their finances, and not just doing the books for other businesses.

By August, business had started to pick up just enough for her to feel better about her prospects. Branching out into working with individuals had started to pay off with more business for her. She’d worked hard for that pickup in business. “I’ve been doing a lot of networking,” she said.

“I was definitely more optimistic last month than I was in March. In March I wasn’t sure it was going to work out,” she said. Now, “I’m actually considering taking on a salesperson and hopefully will be able to hire a couple more people and get things moving.”

Her experience mirrors that of small-business owners across the country surveyed by the City Business Journals Network, the advertising affiliate of Portfolio.com’s parent company, American City Business Journals. (To see the survey results, click her for an interactive presentation.)

Fifty-two percent of small-business owners surveyed in August expected their business prospects to improve in the next 12 months, according to the survey of business leaders at firms with five to 499 employees. That’s a 17-point jump from March, when only 35 percent saw improvement on the horizon.

“Their optimism is up, and everything follows that,” said Godfrey Phillips, City Business Journals Network vice president, who oversees the tracking survey.

Even the Republican-Democrat divide that colors opinions these days on just about everything isn’t as evident when it comes to small-business owners and their attitudes about their own prospects. Democrats—who comprised only 18 percent of those small0-business owners surveyed—are especially optimistic, with 67 percent feeling their business prospects will improve in the next 12 months. Fifty percent of Republicans feel the same way.

On the most divisive issue of the day, health care, more than half of Republican and independent business owners fear changes to the health care system will not deal with rising costs. Sixty-six percent of Democrats fear there will be no change, and costs will continue to rise.

Fewer business owners, 36 percent, were worried in August about the long-term survival of their companies, compared with 46 percent in March. Still, only 28 percent thought the economy was turning around, compared with 42 percent who thought it wasn’t and 30 percent who weren’t sure.

And the economy still tops the list of concerns among small-business owners, ahead of such items as the rising cost of providing benefits, taxes, and the rising cost of doing business. Among those who don’t think the economy has turned around, the average time they expect a turnaround to take is now less than two years, down from 2.4 years in March

The small-business owners’ feelings aren’t surprising, and they’re shared by Federal Reserve Chairman Ben Bernanke. Bernanke said earlier this week that the longest U.S. recession since the Great Depression is “likely over.” But, he added, "Even though from a technical perspective the recession is very likely over at this point, it is still going to feel like a very weak economy for some time as many people still find their job security and their employment status is not what they wish it was," he said.

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